Exterminate It! Antimalware


Known threats:700,085 Last Update:March 01, 12:55


Hi Jean,

all done. I presume it went smoothly as the computer has not disintegrated into a pile of twinkling dust.

Very many thanks for you help and patience at Exterminate-it. When I contacted Exterminate-it and loaded down your software I was on to my third antispyware company to solve a problem. Two companies had refunded subscription fees to my credit card rather than persevere to fix the problem.

Your team has guided me through the problem. My system has continued to operate through the whole procedure and you have been endearing patient with an old computer geek.

Keep up the excellent work,



Aliases of ProAgent (AKA):

[Kaspersky]TrojanSpy.Win32.ProAgent.10, TrojanSpy.Win32.ProAgent.12, TrojanSpy.Win32.ProAgent.121, TrojanSpy.Win32.ProAgent.11
[Panda]Trojan Horse, Trj/ProAgent.A
[CA]Win32/ProAgent!Trojan, Win32/ProAgent.10!Spy!Trojan, Win32/ProAgent.12!Trojan

How to Remove ProAgent from Your Computer^

To completely purge ProAgent from your computer, you need to delete the files and folders associated with ProAgent. These files and folders are respectively listed in the Files and Folders sections on this page.

For instructions on deleting the ProAgent files and folders, see the following section How to Delete ProAgent Files (.exe, .dll, etc.).

How to Delete ProAgent Files (.exe, .dll, etc.)^

The files and folders associated with ProAgent are listed in the Files and Folders sections on this page.

To delete the ProAgent files and folders:

  1. Using your file explorer, browse to each file and folder listed in the Folders and Files sections.
  2. Note: The paths use certain special folders (conventions) such as [%PROGRAM_FILES%]. Please note that these conventions are depending on Windows Version / Language. These conventions are explained here.
  3. Select the file or folder and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. IMPORTANT: If a file is locked (in use by some application), its deletion will fail (the Windows will display a corresponding message).You can delete such locked files with the RemoveOnReboot utility. To delete a locked file, right-click on the file, select Send To->Remove on Next Reboot on the menu and restart your computer. You can install the RemoveOnReboot utility from here.


A trojan is a program that is disguised as legitimate software but is designed to carry out some harmful actions on the infected computer.

Unlike viruses and worms, trojans don’t replicate but they can be just as destructive.

These days trojans are very common. Trojans are divided into a number different categories based on their function or type of damage.

Be Aware of the Following Trojan Threats:

Pigeon.EDZ, Small.he, Win32.Noxcape, SillyDl.BCD, Vxidl.AHY.


Spyware is designed to gather data from a computer and transfer it to a third party without the consent or knowledge of the computer’s owner. This includes collecting confidential information (passwords, credit card numbers, PIN numbers, etc.), monitoring key strokes, gathering e-mail addresses, or tracking surfing habits. Such resource-consuming activities slow down the system and generally impact the computer’s performance.

“Spyware” is an umbrella term for a diverse group of malware-related programs, rather than a clear-cut category. Most spyware definitions apply not only to adware, pornware and ‘riskware’ programs, but to many trojans as well.

Be Aware of the Following Spyware Threats:

MB.ShellSpy, PCSentinel.SmokingGun, DSSAgent, Staff.Copp, PC.Agent.


Remote Access Tool. A program that enables a hacker to remotely access and control other people’s computers. A RAT can serve a variety of malicious purposes, including hijacking and transferring private information, downloading files, running programs, and tampering with system settings.

Be Aware of the Following RAT Threats:

Sequel.Remote.Control, LogMeIn, StarCross, Infra.Alpha, Cold.Fusion.Beta.

Hacker Tool

Hacker tools are utilities designed to help hackers gain control of remote computers in order to use them as zombies (in DoS attacks, for example), download other malicious programs into those computers, or use them for other malicious purposes.

Be Aware of the Following Hacker Tool Threats:

Annihilate, SWLabs, ProcKill, PSW.Lmir.fg, BAT.Deltree.

How Did My PC Get Infected with ProAgent?^

The following are the most likely reasons why your computer got infected with ProAgent:

  • Your operating system and Web browser's security settings are too lax.
  • You are not following safe Internet surfing and PC practices.

Downloading and Installing Freeware or Shareware

Small-charge or free software applications may come bundled with spyware, adware, or programs like ProAgent. Sometimes adware is attached to free software to enable the developers to cover the overhead involved in created the software. Spyware frequently piggybacks on free software into your computer to damage it and steal valuable private information.

Using Peer-to-Peer Software

The use of peer-to-peer (P2P) programs or other applications using a shared network exposes your system to the risk of unwittingly downloading infected files, including malicious programs like ProAgent.

Visiting Questionable Web Sites

When you visit sites with dubious or objectionable content, trojans-including ProAgent, spyware and adware, may well be automatically downloaded and installed onto your computer.

Detecting ProAgent^

The following symptoms signal that your computer is very likely to be infected with ProAgent:

PC is working very slowly

ProAgent can seriously slow down your computer. If your PC takes a lot longer than normal to restart or your Internet connection is extremely slow, your computer may well be infected with ProAgent.

New desktop shortcuts have appeared or the home page has changed

ProAgent can tamper with your Internet settings or redirect your default home page to unwanted web sites. ProAgent may even add new shortcuts to your PC desktop.

Annoying popups keep appearing on your PC

ProAgent may swamp your computer with pestering popup ads, even when you're not connected to the Internet, while secretly tracking your browsing habits and gathering your personal information.

E-mails that you didn't write are being sent from your mailbox

ProAgent may gain complete control of your mailbox to generate and send e-mail with virus attachments, e-mail hoaxes, spam and other types of unsolicited e-mail to other people.