Exterminate It! Antimalware


Known threats:662,935 Last Update:December 13, 07:59


Dear Jean,

Thank you for your follow-up. I did indeed use the Submit State feature last night and this morning, your team sent me instructions to run an 'update' and then re-run Exterminate It! on the PC. I just finished that process and the new update wiped it out. I ran my regular anti-spy/anti-virus to double-check and it wasn't able to detect it either. I appreciate the support from both you and your team.

Linda D.


Aliases of Lop.com.WinActive (AKA):

[Panda]Adware/Lop, Adware/WinActive

How to Remove Lop.com.WinActive from Your Computer^

To completely purge Lop.com.WinActive from your computer, you need to delete the files and folders associated with Lop.com.WinActive. These files and folders are respectively listed in the Files and Folders sections on this page.

For instructions on deleting the Lop.com.WinActive files and folders, see the following section How to Delete Lop.com.WinActive Files (.exe, .dll, etc.).

How to Delete Lop.com.WinActive Files (.exe, .dll, etc.)^

The files and folders associated with Lop.com.WinActive are listed in the Files and Folders sections on this page.

To delete the Lop.com.WinActive files and folders:

  1. Using your file explorer, browse to each file and folder listed in the Folders and Files sections.
  2. Note: The paths use certain special folders (conventions) such as [%PROGRAM_FILES%]. Please note that these conventions are depending on Windows Version / Language. These conventions are explained here.
  3. Select the file or folder and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. IMPORTANT: If a file is locked (in use by some application), its deletion will fail (the Windows will display a corresponding message).You can delete such locked files with the RemoveOnReboot utility. To delete a locked file, right-click on the file, select Send To->Remove on Next Reboot on the menu and restart your computer. You can install the RemoveOnReboot utility from here.


Spyware is designed to gather data from a computer and transfer it to a third party without the consent or knowledge of the computer’s owner. This includes collecting confidential information (passwords, credit card numbers, PIN numbers, etc.), monitoring key strokes, gathering e-mail addresses, or tracking surfing habits. Such resource-consuming activities slow down the system and generally impact the computer’s performance.

“Spyware” is an umbrella term for a diverse group of malware-related programs, rather than a clear-cut category. Most spyware definitions apply not only to adware, pornware and ‘riskware’ programs, but to many trojans as well.

How Did My PC Get Infected with Lop.com.WinActive?^

The following are the most likely reasons why your computer got infected with Lop.com.WinActive:

  • Your operating system and Web browser's security settings are too lax.
  • You are not following safe Internet surfing and PC practices.

Downloading and Installing Freeware or Shareware

Small-charge or free software applications may come bundled with spyware, adware, or programs like Lop.com.WinActive. Sometimes adware is attached to free software to enable the developers to cover the overhead involved in created the software. Spyware frequently piggybacks on free software into your computer to damage it and steal valuable private information.

Using Peer-to-Peer Software

The use of peer-to-peer (P2P) programs or other applications using a shared network exposes your system to the risk of unwittingly downloading infected files, including malicious programs like Lop.com.WinActive.

Visiting Questionable Web Sites

When you visit sites with dubious or objectionable content, trojans-including Lop.com.WinActive, spyware and adware, may well be automatically downloaded and installed onto your computer.

Detecting Lop.com.WinActive^

The following symptoms signal that your computer is very likely to be infected with Lop.com.WinActive:

PC is working very slowly

Lop.com.WinActive can seriously slow down your computer. If your PC takes a lot longer than normal to restart or your Internet connection is extremely slow, your computer may well be infected with Lop.com.WinActive.

New desktop shortcuts have appeared or the home page has changed

Lop.com.WinActive can tamper with your Internet settings or redirect your default home page to unwanted web sites. Lop.com.WinActive may even add new shortcuts to your PC desktop.

Annoying popups keep appearing on your PC

Lop.com.WinActive may swamp your computer with pestering popup ads, even when you're not connected to the Internet, while secretly tracking your browsing habits and gathering your personal information.

E-mails that you didn't write are being sent from your mailbox

Lop.com.WinActive may gain complete control of your mailbox to generate and send e-mail with virus attachments, e-mail hoaxes, spam and other types of unsolicited e-mail to other people.