Exterminate It! Antimalware


Known threats:700,085 Last Update:March 01, 12:55


Dear Jean,

Thank you for your follow-up. I did indeed use the Submit State feature last night and this morning, your team sent me instructions to run an 'update' and then re-run Exterminate It! on the PC. I just finished that process and the new update wiped it out. I ran my regular anti-spy/anti-virus to double-check and it wasn't able to detect it either. I appreciate the support from both you and your team.

Linda D.

File: my

Location of my and Associated Malware

Check whether my is present in the following locations:

my file locations that are Windows version independent:

  • [%DESKTOP%]\my
  • C:\Users\My

Windows 2000, Windows XP, Windows Server 2003 specific my file locations:

  • C:\Documents And Settings\USER_NAME\my
  • C:\Documents And Settings\USER_NAME\My Documents\my
  • C:\Documents And Settings\All Users\Documents\my

Windows Vista, Windows Server 2008, Windows 7, Windows 8 specific my file locations:

  • C:\Users\USER_NAME\my
  • C:\Users\USER_NAME\Documents\my
  • C:\Users\Public\Documents\my

If you find my file in any of these locations, your computer is very likely to be infected with the following malware:

IMPORTANT: Malware files can be camouflaged with the same file names as legitimate files. The my file is associated with malware only if found in the locations listed above.


Different Variations of my File^

File SizeFile Md5Last Seen
44348F4B5E2C3766F8204FD8F0C165778C656Apr 22, 2010
7511DB707D59BF5043C47B3C556DF41C1FBSep 1, 2010
147520A0B04598561A32CB3FE95BE087F1DE62Feb 20, 2011
18905C9FC3AEB422FE554BF2583195625D50May 18, 2011
633373C48B9DF6A2A9098E42C58122183EA1Sep 13, 2012
6449446AB807531DEEAFC48E22074348B5210Feb 19, 2010
5832C77E99A35870BEFA91CA148300940E6May 3, 2011
1024001A602421F3FF9E0B22E33805BF2E0143May 15, 2011
223981754820A7FBDE526AB27356BDCE47085CJul 26, 2011
2743A1B45BC947E58F0364185CEB2E33CC54Apr 7, 2012
1048587B908C5F6296C12C70E583F944506FDB2Jul 26, 2010
110242304B01E4038C2208EB149FEAC8E4289CE13Jul 26, 2010
414567833A066488CC6880B85D26E356D13357DAug 6, 2010
15885A0373C673D42470E277726670F06F0Feb 25, 2011
167772164343C2A0522CEC25D23685D119D70384Mar 6, 2011
21053692B4AA0A93303CE2E3C0B4B0DA39433FNov 17, 2011
31801B190365BC70E313D4FC71441385B7430Jun 6, 2012
2808D7B9102886A2BBA311C9E1CD82866B52Jan 9, 2012
925E01B8EB144D9628987537487EA05BB61May 7, 2018

Why Is It Important to Remove Malware Files?^

It is imperative that you delete malware-associated files as soon as possible because they can be used - or are already being used - to inflict serious damage on your PC, including:

  • Disrupting the normal functioning of the operating system or rendering it completely useless.
  • Hijacking valuable private information (credit card numbers, passwords, PIN codes, etc.)
  • Directing all your Web searches to the same unwanted or malicious sites.
  • Dramatically slowing down your computer.
  • Gaining total control of your PC to spread viruses and trojans and send out spam.

How to Remove my^

  1. To enable deleting the my file, terminate the associated process in the Task Manager as follows:
    • Right-click in the Windows taskbar (a bar that appears along the bottom of the Windows screen) and select Task Manager on the menu.
    • In the Tasks Manager window, click the Processes tab.
    • On the Processes tab, select my and click End Process.
  2. Using your file explorer, browse to the file using the paths listed in Location of my and Associated Malware.
  3. Select the file and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. Repeat steps 2-4 for each location listed in Location of my and Associated Malware.
  6. Notes:

    • The deletion of my will fail if it is locked; that is, it is in use by some application (Windows will display a corresponding message). For instructions on deleting locked files, see Deleting Locked Files.
    • The deletion of my will fail if your Windows uses the NT File System (NTFS) and you have no write rights for the file. Request your system administrator to grant you write rights for the file.

Deleting Locked Files^

You can delete locked files with the RemoveOnReboot utility. You can install the RemoveOnReboot utility from here.

After you delete a locked file, you need to delete all the references to the file in Windows registry.

To delete a locked file:

  1. Right-click on the file and select Send To -> Remove on Next Reboot on the menu.
  2. Restart your computer.

The file will be deleted on restart.

Note: In the case of complex viruses that can replicate themselves, malware files can reappear in the same locations even after you have deleted those files and restarted your computer. Exterminate It! Antimalware can effectively eradicate such viruses from your computer.

To remove all registry references to a my malware file:

  1. On the Windows Start menu, click Run.
  2. In the Open box, type regedit and click OK. The Registry Editor window opens.
  3. On the Edit menu, select Find.
  4. In the Find dialog box, type my. The name of the first found registry value referencing my is highlighted in the right pane of the Registry Editor window.
  5. Right-click the registry value name and select Delete on the menu.
  6. Click Yes in the Confirm Value Delete dialog box.
  7. To delete all other references to my, repeat steps 4-6.
IMPORTANT: Malware files can masquerade as legitimate files by using the same file names. To avoid deleting a harmless file, ensure that the Value column for the registry value displays exactly one of the paths listed in Location of my and Associated Malware.