Exterminate It! Antimalware


Known threats:700,086 Last Update:March 16, 12:51


I consider myself pretty good with a computer, but after 10 hours of trying to do this myself, the sysguard.exe whipped me. I couldn't find all the files and when I thought I had them all, they would replicate and play hide and go seek I have never endorsed a product in a comment, but if you want to rid yourself of this stuff, pay the $24.99 and download Exterminate-It It fixed my system in 5 minutes!

Mike T.

File: crash_service

Location of crash_service and Associated Malware

Check whether crash_service is present in the following locations:

crash_service file locations that are Windows version independent:

  • C:\Windows\System32\Tasks\crash_service

If you find crash_service file in any of these locations, your computer is very likely to be infected with the following malware:

IMPORTANT: Malware files can be camouflaged with the same file names as legitimate files. The crash_service file is associated with malware only if found in the locations listed above.


Different Variations of crash_service File^

File SizeFile Md5Last Seen
3180A8C5C4956B3D3550C598F8D712A8BD07Nov 25, 2015
3190B30D3BB8D4A4CB0B90108E9BC9397189Dec 5, 2015
3202E977BEAA38BBA6B5827F787DE97BCC8BDec 9, 2015
318423B64E2ED0C776B5A02F938C64315618Dec 19, 2015
3180FA9F4DC0E0E8B9D06B74DBAC986BA54ADec 22, 2015
318478FA3779ED517BC7781886DDAC074931Dec 26, 2015
3186CA17434A4B28A6C2F1A620C807500603Jan 2, 2016
31841D1BFB52A7D6770BE453B1A6172F6093Jan 9, 2016
3200076338B8AF2AEDED35F081FE11584BB2Jan 11, 2016
32221FBE0E4B809FFBFE93A0831E5D7BB798Jan 13, 2016
3186E039B8CE96441DC4A779E87985A2AFA1Jan 13, 2016
3184CBCFA0B84C368738BF646CD2B104F70BJan 20, 2016
3188CE5C80AE002EDD4728D392FBB77AF30DJan 22, 2016
3192D79D3A0EF55432AF3864184B23AE0D73Feb 3, 2016
3188A2D968FD17986EBF79127A61AF104311Feb 10, 2016
3198328BC1070558CEAA5B0C59A52B3CB2BCFeb 11, 2016
3194F67B7CB511F5801CF8E2406B0181F00CFeb 15, 2016
33329D81478F2A9B86A1A7CC85DE1C57BB11Mar 16, 2016
3184DEDBB9F44519EB7B691DF9D1AA165222Apr 17, 2016
31788A084A78AFBD74A925B8E282A3877373Apr 22, 2016
3240200227FF778F8C9BEFFED435385246DDMay 18, 2016
32982D5022187E433A3036E34A72270F7EC9May 27, 2016
3180605E49741BA83EDFBE2940C8BB114857Jul 26, 2016
318405685E37C8D6850CC7CAAC559238EBDBAug 15, 2016
334242A765C12C5B08B9DF8ED403352B7E3FSep 4, 2016
33521D1E71F9F4F673B9B28E33031A7B6935Sep 8, 2016
2394A4F6C79E456AB426FD33F14562787C56Oct 10, 2016
24082DD78F5982D7266A6CF88BD8751FA561Nov 20, 2016
3180E594F2332763B8393800D5DB00FD7776Dec 13, 2016
32043DC144B7C1FDDF0FB1AEF25DAB678B02Feb 2, 2017

Why Is It Important to Remove Malware Files?^

It is imperative that you delete malware-associated files as soon as possible because they can be used - or are already being used - to inflict serious damage on your PC, including:

  • Disrupting the normal functioning of the operating system or rendering it completely useless.
  • Hijacking valuable private information (credit card numbers, passwords, PIN codes, etc.)
  • Directing all your Web searches to the same unwanted or malicious sites.
  • Dramatically slowing down your computer.
  • Gaining total control of your PC to spread viruses and trojans and send out spam.

How to Remove crash_service^

  1. To enable deleting the crash_service file, terminate the associated process in the Task Manager as follows:
    • Right-click in the Windows taskbar (a bar that appears along the bottom of the Windows screen) and select Task Manager on the menu.
    • In the Tasks Manager window, click the Processes tab.
    • On the Processes tab, select crash_service and click End Process.
  2. Using your file explorer, browse to the file using the paths listed in Location of crash_service and Associated Malware.
  3. Select the file and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. Repeat steps 2-4 for each location listed in Location of crash_service and Associated Malware.
  6. Notes:

    • The deletion of crash_service will fail if it is locked; that is, it is in use by some application (Windows will display a corresponding message). For instructions on deleting locked files, see Deleting Locked Files.
    • The deletion of crash_service will fail if your Windows uses the NT File System (NTFS) and you have no write rights for the file. Request your system administrator to grant you write rights for the file.

Deleting Locked Files^

You can delete locked files with the RemoveOnReboot utility. You can install the RemoveOnReboot utility from here.

After you delete a locked file, you need to delete all the references to the file in Windows registry.

To delete a locked file:

  1. Right-click on the file and select Send To -> Remove on Next Reboot on the menu.
  2. Restart your computer.

The file will be deleted on restart.

Note: In the case of complex viruses that can replicate themselves, malware files can reappear in the same locations even after you have deleted those files and restarted your computer. Exterminate It! Antimalware can effectively eradicate such viruses from your computer.

To remove all registry references to a crash_service malware file:

  1. On the Windows Start menu, click Run.
  2. In the Open box, type regedit and click OK. The Registry Editor window opens.
  3. On the Edit menu, select Find.
  4. In the Find dialog box, type crash_service. The name of the first found registry value referencing crash_service is highlighted in the right pane of the Registry Editor window.
  5. Right-click the registry value name and select Delete on the menu.
  6. Click Yes in the Confirm Value Delete dialog box.
  7. To delete all other references to crash_service, repeat steps 4-6.
IMPORTANT: Malware files can masquerade as legitimate files by using the same file names. To avoid deleting a harmless file, ensure that the Value column for the registry value displays exactly one of the paths listed in Location of crash_service and Associated Malware.