Exterminate It! Antimalware

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File: cnsup.ini

Location of cnsup.ini and Associated Malware

Check whether cnsup.ini is present in the following locations:

cnsup.ini file locations that are Windows version independent:

  • C:\Windows\Downloaded Program Files\CnsUp.ini
  • C:\Windows\downlo~1\cnsup.ini

If you find cnsup.ini file in any of these locations, your computer is very likely to be infected with the following malware:

IMPORTANT: Malware files can be camouflaged with the same file names as legitimate files. The cnsup.ini file is associated with malware only if found in the locations listed above.

Notes:

Different Variations of cnsup.ini File^

File SizeFile Md5Last Seen
108CE3C3291D6FEB7702C6F6C88A0D98C27May 10, 2010
108241AF3500CE0C24A245BC389B1235D8AMay 15, 2010
1089FE47FE2FF7987F3CF41FDD8FE415677Jun 20, 2010
10804336F5C3B99F929A9F9A1A649262471Jul 15, 2010
108E36C22FD61B65A91FE9180B31917FDECJul 22, 2010
1087617A8E2E3D26131CD771D2BD39EAA04Oct 2, 2010
108A1713BD96A8DEE99DD96DC49FCE5D0ABNov 1, 2010
10839E4D1850DCC8E445BB9CFF5470CF954Nov 17, 2010
108832F7FB6A6B46749D13B39E480A6AE28Jan 20, 2011
108C9DDD65FA2399084B846AA29E21ABAC0Apr 28, 2011
108F5E762497BA5A1D72FE036A7275DC304Jun 25, 2011
108B5A021671499EFF272672E2157B4F18DJul 3, 2011
108A7D39F00BE3D3183DECA26F748FBF0F5Aug 1, 2012
108C0B2CF437F99E56C0F3D0A1B9A1A652CAug 27, 2014
1082299447F7DC26620A4EC29844729B55EFeb 25, 2010
2181183AC9B4406303F4D6C9411F4EB294Mar 7, 2010
108A4E20EC9E60CEA2B9CE6707C33448853Oct 8, 2011

Why Is It Important to Remove Malware Files?^

It is imperative that you delete malware-associated files as soon as possible because they can be used - or are already being used - to inflict serious damage on your PC, including:

  • Disrupting the normal functioning of the operating system or rendering it completely useless.
  • Hijacking valuable private information (credit card numbers, passwords, PIN codes, etc.)
  • Directing all your Web searches to the same unwanted or malicious sites.
  • Dramatically slowing down your computer.
  • Gaining total control of your PC to spread viruses and trojans and send out spam.

How to Remove cnsup.ini^

  1. To enable deleting the cnsup.ini file, terminate the associated process in the Task Manager as follows:
    • Right-click in the Windows taskbar (a bar that appears along the bottom of the Windows screen) and select Task Manager on the menu.
    • In the Tasks Manager window, click the Processes tab.
    • On the Processes tab, select cnsup.ini and click End Process.
  2. Using your file explorer, browse to the file using the paths listed in Location of cnsup.ini and Associated Malware.
  3. Select the file and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. Repeat steps 2-4 for each location listed in Location of cnsup.ini and Associated Malware.
  6. Notes:

    • The deletion of cnsup.ini will fail if it is locked; that is, it is in use by some application (Windows will display a corresponding message). For instructions on deleting locked files, see Deleting Locked Files.
    • The deletion of cnsup.ini will fail if your Windows uses the NT File System (NTFS) and you have no write rights for the file. Request your system administrator to grant you write rights for the file.

Deleting Locked Files^

You can delete locked files with the RemoveOnReboot utility. You can install the RemoveOnReboot utility from here.

After you delete a locked file, you need to delete all the references to the file in Windows registry.

To delete a locked file:

  1. Right-click on the file and select Send To -> Remove on Next Reboot on the menu.
  2. Restart your computer.

The file will be deleted on restart.

Note: In the case of complex viruses that can replicate themselves, malware files can reappear in the same locations even after you have deleted those files and restarted your computer. Exterminate It! Antimalware can effectively eradicate such viruses from your computer.

To remove all registry references to a cnsup.ini malware file:

  1. On the Windows Start menu, click Run.
  2. In the Open box, type regedit and click OK. The Registry Editor window opens.
  3. On the Edit menu, select Find.
  4. In the Find dialog box, type cnsup.ini. The name of the first found registry value referencing cnsup.ini is highlighted in the right pane of the Registry Editor window.
  5. Right-click the registry value name and select Delete on the menu.
  6. Click Yes in the Confirm Value Delete dialog box.
  7. To delete all other references to cnsup.ini, repeat steps 4-6.
IMPORTANT: Malware files can masquerade as legitimate files by using the same file names. To avoid deleting a harmless file, ensure that the Value column for the registry value displays exactly one of the paths listed in Location of cnsup.ini and Associated Malware.