Exterminate It! Antimalware

malpedia

Known threats:688,080 Last Update:December 14, 08:29

Testimonials

I consider myself pretty good with a computer, but after 10 hours of trying to do this myself, the sysguard.exe whipped me. I couldn't find all the files and when I thought I had them all, they would replicate and play hide and go seek I have never endorsed a product in a comment, but if you want to rid yourself of this stuff, pay the $24.99 and download Exterminate-It It fixed my system in 5 minutes!

Mike T.

File: ask-web-search.xml

Location of ask-web-search.xml and Associated Malware

Check whether ask-web-search.xml is present in the following locations:

Windows 2000, Windows XP, Windows Server 2003 specific ask-web-search.xml file locations:

  • C:\Documents And Settings\USER_NAME\Application Data\mozilla\firefox\profiles\[%PROFILE_FOLDER%]\searchPlugins\ask-web-search.xml
  • C:\Documents And Settings\USER_NAME\Application Data\Mozilla\Firefox\Profiles\222vik8f.default\searchPlugins\ask-web-search.xml
  • C:\Documents And Settings\USER_NAME\Application Data\Mozilla\Firefox\Profiles\057kibmr.default\searchPlugins\ask-web-search.xml
  • C:\Documents And Settings\USER_NAME\Application Data\Mozilla\Firefox\Profiles\zv5xhhzb.default\searchPlugins\ask-web-search.xml
  • C:\Documents And Settings\USER_NAME\Application Data\Mozilla\Firefox\Profiles\2mn0925o.default\searchPlugins\ask-web-search.xml

Windows Vista, Windows Server 2008, Windows 7, Windows 8 specific ask-web-search.xml file locations:

  • C:\Users\USER_NAME\AppData\Roaming\mozilla\firefox\profiles\[%PROFILE_FOLDER%]\searchPlugins\ask-web-search.xml
  • C:\Users\USER_NAME\AppData\Roaming\Mozilla\Firefox\Profiles\222vik8f.default\searchPlugins\ask-web-search.xml
  • C:\Users\USER_NAME\AppData\Roaming\Mozilla\Firefox\Profiles\057kibmr.default\searchPlugins\ask-web-search.xml
  • C:\Users\USER_NAME\AppData\Roaming\Mozilla\Firefox\Profiles\zv5xhhzb.default\searchPlugins\ask-web-search.xml
  • C:\Users\USER_NAME\AppData\Roaming\Mozilla\Firefox\Profiles\2mn0925o.default\searchPlugins\ask-web-search.xml

If you find ask-web-search.xml file in any of these locations, your computer is very likely to be infected with the following malware:

IMPORTANT: Malware files can be camouflaged with the same file names as legitimate files. The ask-web-search.xml file is associated with malware only if found in the locations listed above.

Notes:

Different Variations of ask-web-search.xml File^

File SizeFile Md5Last Seen
9605170FB833177468587B7ED7F3A91521E6May 28, 2014
9605E8661015BBC4430C0A0ACE8F34FD4D73May 28, 2014
9604FA5B6DAB36440EFA339BF4B654869C8CMay 28, 2014
960574BF66A06A324B7493D4172799697E4DMay 28, 2014
9617142AD61E4B4F3426CEE20B4DD910AEA2Jun 6, 2014
96244937F68F69199775030678F9052DC349Jun 8, 2014
96132989C76664B58399B4C638D5554F2BD8Jun 8, 2014
962487884FC16C8FEB500E4773126676D622Jun 9, 2014
9624AB61E148C5B0EDB3927132AD9642F39CJun 9, 2014
9614FD4DCB26AFC0BCEB3F4846BA3AE6BF20Jun 13, 2014
9618A39B8C3B8E5EEBE9A0D13C481B2D5F92Jun 13, 2014
96050BA3CA9FCB9A1D606BD4CFFC46E080A3Jun 15, 2014
9614031F2903A291C4DC0E8B3F3C2BAD1B42Jun 16, 2014
9605E4CD6B3A78838AEC867F5932102624FFJun 21, 2014
9624ADBB825977AD4714391503F328BEBDEDJun 22, 2014
9590676803D97A501FDA53D35546CDFC6982Jun 23, 2014
962463791D4C1DE10676E355DB0DC0D65AA0Jun 23, 2014
9603914317F107C405A15CB5E53297D1BDF6Jun 24, 2014
960531FCCA4A8D13B770B994BB45D74C0675Jun 25, 2014
9604825E14B441C94381EBE915B7796BAAEAJun 26, 2014
9624499F1DE26BB45CEF81FD3436A2D40A6CJun 26, 2014
962329A955FE9765498EDFEC599CC54594B3Jun 28, 2014
95938BD96AA176A2C76C8F3D60B986702931Jun 28, 2014
96057AB522D59D33616F827E56EC7AA31108Jun 29, 2014
96173523FB2F91D16E6AB7B4A53AB1A41601Jun 30, 2014
959072A34BA9589E0B040479F248AF944B17Jun 30, 2014
9624EF94D42D512DA725CEB23DE5E4A229C5Jul 4, 2014
961820CB885E5DAD33D1BBB3E501073809ABJul 6, 2014
9590B8A4F7F9A5A0B0761E14ED006E0CAA4FJul 7, 2014
96173D48CD916376A439630BA9BA5CDF2253Jul 8, 2014
96080CF3420D237C11B58AB0338021EE3D15Jul 9, 2014
96151032D1CA826A0C507446982FC0F8D8BAJul 12, 2014
96046AC0F32ACF0B6B7B0130150BCCC78D7AJul 15, 2014
9628719CFCC9FB7C67C7CAF345B61D709002Jul 28, 2014
964144D0ACD774BC9512043C0A2691D99D8BJul 28, 2014
95906491CEBB3043C89EB8D736C094FDEF0BAug 3, 2014
960769554D79DAFAC33999BE2BF908024FA4Aug 5, 2014
9627DC6895EEEF3ED1232B0FBC72E9409A8DAug 5, 2014
9660917B78DE295C5975119FCBBC62DA195DAug 5, 2014
9612D0F280DADAA78F0D0F550B6CA9DD1A6CAug 5, 2014
9614E7021B6765A1B57183E082F6C2749A6DAug 6, 2014
9608E011E44DCAA43A42AB7556165A0E97FEAug 7, 2014
960863215C87F1A0731C6403EF037A6F4821Aug 11, 2014
961130AB8DF362BFC71EBC8B65A6A7341C0FAug 11, 2014
9625AF1CC54EE7F2488F7104B21E828B40ECAug 12, 2014
9641092401F9F6A38F2664E769D87B2056F3Aug 16, 2014
9637B53E9F030ACDFAF747C7B9127A68F8E3Aug 18, 2014
96058D8E6830D60DE3BB409C47C72B76B8A4Aug 18, 2014
9608B195E2A97359FA31D70A9682773D0AD0Aug 19, 2014
96144F5D26660DBEA642055CBD1F7817DFB2Aug 22, 2014
960577FF16CDC781A2CE4EB756D95AA3C128Aug 26, 2014
962194FF0620F9513F8CF6DFC7E28B36B1F5Aug 28, 2014
9627FE365D8CC4E339AC1FA46827678F7190Aug 28, 2014
96592B2FC8814BBACE421CD406B150A8A67AAug 29, 2014
9616100EF1D8B605A40881352D87F0E4D68EAug 31, 2014
96261046255E8713007290E2602F7888C0E7Aug 31, 2014
9624F87CC6CACE105F37C81117F31E515452Aug 31, 2014
95884377BB8B5DADEE89DD16083280A46BB6Sep 2, 2014
96179CE2E35BB9447DC907E6AC4901B7DA32Sep 9, 2014
960725E49DF9FD1C9872332849BF837C6AA8Sep 9, 2014
96603AF19226A2F8EA9E3403F35A894BC1D0Sep 13, 2014
96084839C2AB5837E6650B61D246770D9F70Sep 14, 2014
9654E5378D7BCE3DB2FF6D18D3FBCC8613E1Sep 14, 2014
262430069B4557D3A5FE7B6B735AB6F0407BSep 15, 2014
96079752D94BBDF2FCDCE98F7390D6D92E54Sep 18, 2014
2554070EF42E40410B9CEAB0D55E9E2895D3Sep 19, 2014
9627FAF208190B39808621542CEEF96F5E4FSep 19, 2014
2556BDDCCC78A4A34D28ADBBBE44D63966E4Sep 20, 2014
962420D9117D61C9C6B88FBB5EC2F95F2E24Sep 21, 2014
9641A699D139E73D9056E70566F033DC16FCSep 22, 2014
96178B78E5C37C3AD917B4E5462E3209C9E7Sep 26, 2014
96058573260FDF41B1007E4DDE98C5C97F36Oct 9, 2014
962722A4F56AB1965307E3A38DB4E310D284Oct 16, 2014
96178EC1410937702E75EF8EA32FE843E6C3Oct 18, 2014
9615C412AD94F4B161F2656D5A179634E858Oct 18, 2014
2554A377459C2A06332C8275EF71265F8F9COct 20, 2014
26125621AB969CDEE80C4C7E9F7D6E942D3FOct 21, 2014
26226854F68568EAB4C52C15A9C72E31F949Oct 28, 2014
2628FB0680ABD99F28FE4E52937D55339B0BOct 28, 2014
96049470BF5FEF7EB21410D72242590935F4Oct 28, 2014
96232374DA86CA580A1162AC8B866B632204Oct 29, 2014
26021C6A76A05529F610F157147D81265C4DOct 29, 2014
962431D5E01C6AABD5661D264C6623A0CD2AOct 30, 2014
26245FD5F5FCE3734989DE2C1FDB3B1A874FOct 30, 2014
2622A49B4F7E4E46323F3905AF5C135441C5Nov 2, 2014
96248111F4C891C6AB01DEDB643F8D6D5CC7Nov 2, 2014
9657475BA1E4C397E1CB4F58BDFE7899744ANov 2, 2014
96080E1D7F2F2F695FC8DAFD7AA587CA0646Nov 4, 2014
960826A07FAE4E7E7153A3A0A187EEE73E24Nov 5, 2014
95932A0CE143613DAD3047B3A6030C477D76Nov 5, 2014
9625EB8C1FA6E06D1683AE454F10EEFF5537Nov 6, 2014
9608D9F1F33DBD97624E5F2ACE98F8EBCA89Nov 6, 2014
2630D1EA13F87CA744B4FF4FB439A700D1ECNov 6, 2014
9648D92EC5E5DD64C3BCFEDF8B8CC38877EANov 8, 2014
962592D5FD06FBE340D72D6710FF7F41D84DNov 8, 2014
9620DE199F8B64F590B911EEA981E79C4A44Nov 8, 2014
9650E322EDDE812484D742A4F70897ADB9F7Nov 10, 2014
25288E17A1DC446A98D680F08C768069CA9ANov 11, 2014
256070C7E330743B7198519A5DCFF1692E4FNov 11, 2014
2600812ECC554941473F284D91D991B4C6F5Nov 11, 2014
96241F43EB8B5A9B5CD4BEB04DAC2254A291Nov 12, 2014
96100AB9BA8981672FD1CBCC322890130F4ENov 12, 2014
26083DCA764288F8B261A78F588956D9E094Nov 12, 2014
9638DA567D096C932A7107AC08819ACF4DA7Nov 12, 2014
258204A6DA4993DA841417BC8F112A1367FENov 14, 2014
9624745328CBD79D649492C9C0499197F0ADNov 20, 2014
262835E96476AE4DB7BB6D0BDCEC5E97017CNov 28, 2014
262206BF073AF304E794B3B40DF1674B3D89Dec 5, 2014
2622CD59EB9710443472D8ABFCEB33D882EBDec 26, 2014
96270199905860A1F4BEACCBE5EB0B665313Jan 12, 2015
26326EF7A310413DF6E5E8928B12E02436C4Jan 19, 2015
2628C1A52257E62FE9D1317941704A1DECBDJan 21, 2015
2622155512C8373D84B3F4BEF031D2DEB04BFeb 2, 2015
961448BFC693065DBC191B4ACB91654ADAA0Feb 2, 2015
262284102954F8F7314A94099F680E1E8536Feb 2, 2015
2628793FA27BA341D68FC314A795B91CB6F1Feb 11, 2015
962EE9986C2B1B12A8F9BE0C7131D7C3739Feb 16, 2015
2554DC12548F380D719B506915E0828F7E55Feb 21, 2015
96249BB86B1A39DF17B5D3CA2D877E9F7B04Mar 24, 2015
25541B5A0BA6EDE392A5AAEC718DFF629465Mar 25, 2015
262248E7188BA565F4BCDDB870D80445EB0BMar 26, 2015
25903BDBD27B2B11A5726A0D72A72605E53DApr 22, 2015
9627A8FAD282D5209C3E58F22C6F2BF50D78Apr 26, 2015
2628B15F133E069412AA58D996ECF1B9F08CMay 8, 2015
2628E591770238C361FA0543957D866A32EEMay 8, 2015
2584AE13B918667662D041C6D742781553B1May 8, 2015
2598DE7DE91DA39408FAA393DF16EDA5BC50May 15, 2015
26221E77247170E4AA456A46DE9498C85FADMay 22, 2015
2622E75BCCB9E48A077FFCDB484ECA4425C0May 24, 2015
2628A234AA7674A99C91272F6FA91689C4D9May 25, 2015
26220E1D2D084F5100CDCD9749E98C37D874May 26, 2015
262207F3B26C6223D2B21EFEBB072BBEE025Jun 7, 2015
26228A2E9AFE6DEAC66CD6304DF07AD44579Jun 19, 2015
959167903ED15AADB7FEE330633C68457F16Jun 27, 2015
9641CC7F086D394613082A617D2D27459CADJun 30, 2015
263494ACFEFE0C1886F2529F3EC141269676Jul 10, 2015
25884DD8BC116C9F917236D79DAC3F74D4A1Jul 20, 2015
2594890C3F8ADECDF9C551B5DC89DD44E482Jul 20, 2015
2664461797F6CD168E82D3BC5A0ABF290BF1Aug 2, 2015
26700811FD7DA5A0183588D15F861CE01973Aug 5, 2015
256672A26906044B86D513180F866ECEB477Aug 5, 2015
9618BC19F5F2C467A519163F280F436B1D3EAug 5, 2015
96246E1DC46ED4F20E0E72A50A6DAFD89B54Aug 17, 2015
25825B8DF06A1CDB03DBAEA27BB1791E5F9BAug 17, 2015
26189F7DB0DCE36C18C4B77DCCB475E21000Aug 20, 2015
96164D148A035471C5555BDC8FABC5129224Aug 24, 2015
95885C56DE0AA9DF2811A3A4A36439BDCAC8Aug 28, 2015
260075D54438D4100A2D0F821AC3DFB99544Aug 31, 2015
2634C3345C58F1F976C66410C26AD3D17ED6Sep 1, 2015
263484D4E3F237B86F7E69E07CB84CFB19DFSep 10, 2015
2622F3FDAA8BDDB47660EC12F7BA2799F92DSep 11, 2015
2624F1ABD8E170F9917BD33229145B2E8867Sep 12, 2015
2608E18C47FCC2DD6AA25B9947F5B8247D26Sep 13, 2015
25681806605848713A449292E9558CA8CCEESep 18, 2015
2622CA24EB0942FA33D3D3FF81258798713DSep 19, 2015
978DE0F85469501F3D8F066ED6441B044E8Sep 22, 2015
2624F2600B090DE35FA9ABA59C5156079F61Sep 22, 2015
26349C60DFA5AA7598C1832E19CDD5CE7456Sep 26, 2015
26342B9E9F4F476D0320835269A57FE5CB1DSep 28, 2015
96073C680B843EC94D7DF11F55D03B8365B6Sep 29, 2015
262274BCFE69EA006E8E7DBF0B0D5007508COct 4, 2015
256883BBBDB924E568D7C76844E24A747946Oct 5, 2015
25940C9F9072DE8E3D41A614B019D6437A3EOct 6, 2015
25561C00446EBCE8934580DA46FB994E70CBOct 7, 2015
2498729A6982078341441838BE9A8237A20FOct 8, 2015
2762A969FED4813F3214F7704433B9BF4404Oct 9, 2015
9627D7484CEF27C30B7E2EFA2CFAAB44BF7EOct 11, 2015
26247D2711B314277249AFB3EF3AB078F548Oct 12, 2015
9608B168FE8E767AC6C29277CB77A210070FOct 13, 2015
2568BA752B0ABD4353A70AB3885EE5E1F77AOct 20, 2015
26304B527B364102B2D8962707A81E66E8B2Oct 20, 2015
26181E75E13C29BDBC8F7B98F1B7732463BAOct 20, 2015
2596D45A20F583F39AD07AAC79B3FD425B52Nov 9, 2015
2636C1EA83FF88C25414BE1D386AFF185D36Nov 9, 2015
2582BCD4C0073861B8E8C5137D0AB9C9AEC3Nov 10, 2015
2568C17E4E132EF53783A7442F1B5B676E5ANov 11, 2015
26243E471A9C6800DAF0A14EF6B71AF6AA3ENov 12, 2015
9608B82A665D64C891D631DA1755D84A9765Nov 18, 2015
26347D7B0B83B273B1626CB6315F96ABEA4CNov 18, 2015
96071429D0ECF53FC9B52DB7E6FC3A799BCENov 18, 2015
9605BC2BC8FCBD9942ED8849A6B4271A908ANov 20, 2015
2662CE44FEA1A9C448917CD6AE98892C8881Nov 29, 2015
2634DCAF83F6E35ACDDCE208A195457C5661Nov 30, 2015
2634EDFF01017959DDAF57547EAA6CF122FCNov 30, 2015
9608532D53DFFC6ED2C87C0523C22721D382Dec 8, 2015
2578090A4C4C525639CC26705C1EE7B89389Dec 12, 2015
2612D472566987318EB3F714D78AB11141EEDec 15, 2015
25827B41A2FC203210BEF4C49C2A208CA0DDDec 16, 2015
95900BFD832DDD049F2FB3AF1E0D74A235CBDec 16, 2015
25903A43E7E6200F6CCFEEEEB20314DA1301Dec 20, 2015
2622DB3D93B2B9086CBD20091AB44FD66E01Dec 20, 2015
2636CDF09CB622D0357FBF4A89AEC69171E1Dec 21, 2015
961496C8CD9D7FD1240ABB0F339F3E2BF6F5Dec 25, 2015
2612DFA7F7EE1378175E5294798535FC6FC8Dec 27, 2015
26344D640382FF3460AEED42493917DD7241Dec 28, 2015
256839B60BFCCEB804B81A033193B6A8E56DDec 29, 2015
2592EC06432FF6B65A9C70FCC9A603B59BE1Jan 3, 2016
2590A2A8639AA56FE2B1FCDA821624FD7F25Jan 5, 2016
89651110BB7EE71E4146DCAA34A01254D05Jan 5, 2016
2622B7E9CBF8D4E7345B84743FC1B329DC83Jan 5, 2016
2620B8647572A7DB0C802745964BA9428472Jan 6, 2016
2628508C362AB9A42DAE04ADB5F42095ABA1Jan 6, 2016
26229850E1F1CDD4D2857A68BB5E1B231EE0Jan 6, 2016
265668A8D61060736F4E885DD62FF21A5D3FJan 6, 2016
2608CFE4E15FD5E210F6C8A41D407DCEEE61Jan 7, 2016
25904722EA653713FE5474747E16E18EA809Jan 7, 2016
2520B925639B64E7DCEAE5CD4D0EF84FDC66Jan 7, 2016
96058BD58238B195ED60F7176B3C588B39D9Jan 7, 2016
26402D04995EF45F8AE437588F42B67C281FJan 8, 2016
2656806B705102E1CA6C684777C2D12C71F3Jan 8, 2016
259043FB23345E5BA1EC40E519E7F5EA18AAJan 8, 2016
2640856AAC56AE5DD92F897378D14B7561F0Jan 8, 2016
2568F59D03BE5B925354F7997B24574E2E50Jan 8, 2016
2590077C60F34B06F071AA265C793D5D9C71Jan 9, 2016
25444E6534FA06A5E1D2DE8F55ECF32FEC7BJan 10, 2016
25207AA0D5549A8401BCE49697531C738691Jan 11, 2016
256863B659E520F04551CA9767D28DEB0843Jan 12, 2016
25960F4196957D8E276BADC84862D6AB1D0EJan 12, 2016
2590F26CF0D705221EA95531B37F439C9335Jan 13, 2016
2568616C41C3573DB5E77DE724D66C28D0EEJan 18, 2016
26209B66F92E743F4286CB855E4C1AAACA60Jan 21, 2016
26004C884298DF88D7AD257CC3806751A4A0Jan 23, 2016
2644A5DADD78C0F86ED2DF8898F88883B542Jan 23, 2016
2560BBE682A6876811CCAC8C8A1D3FB2FD70Jan 24, 2016
2656819C8D6C5BE6BE14568A700BA0565053Jan 25, 2016
2612F09FBA6C8EA1914B977F4C830F53E79EJan 26, 2016
26420ECDF3F1ED03225B8DBE5F0E657EB430Feb 1, 2016
2636E267EC020A5DCC263ADA3CAF0B7BF4BAFeb 2, 2016
2656D3B62FD94CD0700FC4A22AF58A3A188EFeb 4, 2016
9603D95E4B1344A79EA2298BE024D581C540Feb 4, 2016
255430F68967A46BCDE40237E03DD7F979C0Feb 4, 2016
2610AB2C249B923B30D06FDB784BFD9FFD3BFeb 13, 2016
26228C145E27B325060419C8034359AC929EFeb 14, 2016
96146103F2D6F154D1E8D1D28EB6AFA3F008Feb 14, 2016
257469ABD78C5CF3D9311D52ADF2A45AE261Feb 15, 2016
256853B5899D782817298260A04AB2DBE56BFeb 15, 2016
2520F2C2DC40071B93CB700F0893C36E4214Feb 15, 2016
2636DF3FF09DBA06C0ECC0493C14E9B36566Feb 15, 2016
26569A8D00F44B2C625900801A2F17377B17Feb 15, 2016
2656B57DD751B73FF8B133B8D3887FF6D764Feb 17, 2016
2634F8E8770119BDAC882CB1D5FA0CD3E914Feb 17, 2016
26241DE6948A5EDF24FB4A049BCC0658D41BFeb 17, 2016
265864CB59BEAFFD5A23DF6016EE0473B4FDFeb 17, 2016
262004A870144E415A3D91E3FA65C5BA2390Feb 17, 2016
25669BC65E3F605E25A078A463AB5683CE6EFeb 17, 2016
9624F2ABE3DF00AAB677204F325C87DA70BCFeb 17, 2016
96117EFDC2A4C50D6DFB02EBE55C779FB31FFeb 29, 2016
2658D38D54A56D7427C8DB03C6AE6EEA2AEFMar 3, 2016
263494282AA027C96D4C67B952A66385D908Mar 9, 2016
2626CF811E7F2083078A9B31147B6CD7C303Mar 17, 2016
2618C83A35E1F80CA57D1D4D754452AD4874Mar 17, 2016
2644E9FAA0A6E85EA72593AECE0457FEAD7BMar 18, 2016
9589E0DED1ECE44C2617EEEE12AEC410C996Mar 18, 2016
2626A51401C5CF69F0964A1F6D00EFE56449Mar 20, 2016
2656E770E5C1435B83898B494503FD7C4557Mar 21, 2016
259479055F33E072E78B2653623B3B50265BMar 23, 2016
2592D952635ED9A96BAFD3222AA79EA94F3DMar 24, 2016
96244AB5212DBE5F895EF22A8C8B351424B4Mar 31, 2016
262875FC25F8D7950A152CAC706F486B67DFApr 2, 2016
2028262ADAFF082B8DDAF32FE067D80FC97FApr 2, 2016
255625A8714E683B34ED8F6CE870520E7B76Apr 6, 2016
26160A5566B52FC49559611DB429076DA122Apr 12, 2016
25666D6ADA6A5E2CC166A73A9C5CB973A1EEApr 12, 2016
2624150EB3B90636525DA1C020E378A3799FApr 17, 2016
2574FBD2CAE2617328FB70B4BB362095F85BApr 18, 2016
2614DAE604714D49F3E713705F3D1CCCAE04Apr 23, 2016
2594A41EA4AE73783F9A540CFF6A3613529DApr 24, 2016
2634DA894633503190D106A69B334AF44829Apr 26, 2016
26227CC36D015B334D09B8B03B9D3CF7238AMay 1, 2016
2652DF134F799E7E4F5B43945B1008E8E191May 3, 2016
2602FCB630BA2211A7BB55C0DA9A3B65D619May 7, 2016
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264218008A2E4B706F24E7F2FB9AEBDDBD38Mar 28, 2017
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2720F0BC58AE837B1DB37262B9CFD30069F7Aug 14, 2017

Why Is It Important to Remove Malware Files?^

It is imperative that you delete malware-associated files as soon as possible because they can be used - or are already being used - to inflict serious damage on your PC, including:

  • Disrupting the normal functioning of the operating system or rendering it completely useless.
  • Hijacking valuable private information (credit card numbers, passwords, PIN codes, etc.)
  • Directing all your Web searches to the same unwanted or malicious sites.
  • Dramatically slowing down your computer.
  • Gaining total control of your PC to spread viruses and trojans and send out spam.

How to Remove ask-web-search.xml^

  1. To enable deleting the ask-web-search.xml file, terminate the associated process in the Task Manager as follows:
    • Right-click in the Windows taskbar (a bar that appears along the bottom of the Windows screen) and select Task Manager on the menu.
    • In the Tasks Manager window, click the Processes tab.
    • On the Processes tab, select ask-web-search.xml and click End Process.
  2. Using your file explorer, browse to the file using the paths listed in Location of ask-web-search.xml and Associated Malware.
  3. Select the file and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. Repeat steps 2-4 for each location listed in Location of ask-web-search.xml and Associated Malware.
  6. Notes:

    • The deletion of ask-web-search.xml will fail if it is locked; that is, it is in use by some application (Windows will display a corresponding message). For instructions on deleting locked files, see Deleting Locked Files.
    • The deletion of ask-web-search.xml will fail if your Windows uses the NT File System (NTFS) and you have no write rights for the file. Request your system administrator to grant you write rights for the file.

Deleting Locked Files^

You can delete locked files with the RemoveOnReboot utility. You can install the RemoveOnReboot utility from here.

After you delete a locked file, you need to delete all the references to the file in Windows registry.

To delete a locked file:

  1. Right-click on the file and select Send To -> Remove on Next Reboot on the menu.
  2. Restart your computer.

The file will be deleted on restart.

Note: In the case of complex viruses that can replicate themselves, malware files can reappear in the same locations even after you have deleted those files and restarted your computer. Exterminate It! Antimalware can effectively eradicate such viruses from your computer.

To remove all registry references to a ask-web-search.xml malware file:

  1. On the Windows Start menu, click Run.
  2. In the Open box, type regedit and click OK. The Registry Editor window opens.
  3. On the Edit menu, select Find.
  4. In the Find dialog box, type ask-web-search.xml. The name of the first found registry value referencing ask-web-search.xml is highlighted in the right pane of the Registry Editor window.
  5. Right-click the registry value name and select Delete on the menu.
  6. Click Yes in the Confirm Value Delete dialog box.
  7. To delete all other references to ask-web-search.xml, repeat steps 4-6.
IMPORTANT: Malware files can masquerade as legitimate files by using the same file names. To avoid deleting a harmless file, ensure that the Value column for the registry value displays exactly one of the paths listed in Location of ask-web-search.xml and Associated Malware.