How to Get a Refund for Exterminate It!
Exterminate It! Refund Policy
We guarantee that you will receive a refund in case Exterminate It! is unable to remove the malware from your PC. However, prior to requesting the refund, please follow the tips below:
- In the event that the infection recurs, please try using the Submit State feature;
- If the infection was not detected, but you, nevertheless, suspect that your PC is infected, please try using the Submit State feature.
If required, we offer a 100% refund of your purchase. However, we strongly recommend that you use the Submit State capability of Exterminate It! prior to requesting a refund.
How to Request a Refund for Exterminate It!
The refund request procedure is really simple:
- To Request the refund please visit our Support page
- Enter your original Name and e-mail information (please use the e-mail address that you specified during the purchasing process).
- Shortly, you will receive a confirmation of your refund’s approval.
Please note, that it may take up to 4 days for the money to return to your account and we’ll have no control over this possible delay.
After scanning my computer many times using big name anti-virus and malware programs I still had several problems. Finally Exterminate It found multiple infections from NetSky. I sent Exterminate It a sample and the next day I received an e-mail instructing me to update and rescan. After following the instructions ZAP the worm/trojan was gone. My computer seems to be completly back to normal now. Good Job Exterminate It!