How to Get a Refund for Exterminate It!
Exterminate It! Refund Policy
We guarantee that you will receive a refund in case Exterminate It! is unable to remove the malware from your PC. You may request the refund 30 days after the purchase. However, prior to requesting the refund, please follow the tips below:
- In the event that the infection recurs, please try using the Submit State feature;
- If the infection was not detected, but you, nevertheless, suspect that your PC is infected, please try using the Submit State feature.
If required, we offer a 100% refund of your purchase for 30 days. However, we strongly recommend that you use the Submit State capability of Exterminate It! prior to requesting a refund.
How to Request a Refund for Exterminate It!
The refund request procedure is really simple:
- To Request the refund please visit our Support page
- Enter your original Name and e-mail information (please use the e-mail address that you specified during the purchasing process).
- Shortly, you will receive a confirmation of your refund’s approval.
Please note, that it may take up to 4 days for the money to return to your account and we’ll have no control over this possible delay.
After scanning my computer many times using big name anti-virus and malware programs I still had several problems. Finally Exterminate It found multiple infections from NetSky. I sent Exterminate It a sample and the next day I received an e-mail instructing me to update and rescan. After following the instructions ZAP the worm/trojan was gone. My computer seems to be completly back to normal now. Good Job Exterminate It!