Power of Submit State Feature

The problem of malicious software (or just spyware) is very important today for each computer user regardless of technical skills level. Computer of a novice can be infected as well as computer of an advanced user. Malicious software technologies are constantly developing. No one can be protected with certainty.

Anti-spyware (or anti-malware) programs can help to remove known infection, but even the best of them are useless if infection is new or use system vulnerability, which was not known earlier. What if your preferable anti-spyware tool detects nothing, but you see constantly displaying advertisement pop-ups, or your computer become very slow, or you see unknown processes in the tasks list, or unknown toolbar appeared in your web browser? Most likely you will try other anti-spyware programs. If that will not help, you will post you problem to various security- and spyware- related forums. You will post system scans created by some third-party tools and wait. Because you have one choice only: to wait until some anti-spyware software developers will notice your posts, analyze your scans, and create update for their anti-spyware tool. The process may take from some days to some weeks.

Exterminate It! anti-spyware tool uses own unique approach that enables quick removal of an infection even if it was not known earlier. Submit State feature is specially implemented to solve various complex problems like unknown spyware infections. What you only need to do is to press the “Submit State” button. Exterminate It! will display text box where you can type description of your problem and any symptoms that you have noticed. After that you need to press “Submit” button. Exterminate It! will scan your system, create Submit State log¹, and send it to server. Exterminate It! development team will review obtained data in 24 hour and prepare fix that will be available through Update feature. So the process is quite fast, automatic, and does not require special knowledge.

Submit State feature even more powerful. You can use it even if malicious program blocks any access to the Internet. You need to create Submit State log file² as described above, copy it to some removable storage device, and submit through the http://www.exterminate-it.com/offline-submitstate page from any computer that is connected to the Internet.

So, as you can see, Exterminate It! anti-spyware tool provides simple in use, but powerful feature, which allows to remove quickly even most complex infections.

¹ Submit State log file does not include any personal information.

² Submit State log file (sstate.log) is located in the Exterminate It! application folder.