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Dear Jean,
Thank you for your follow-up. I did indeed use the Submit State feature last night and this morning, your team sent me instructions to run an 'update' and then re-run Exterminate It! on the PC. I just finished that process and the new update wiped it out. I ran my regular anti-spy/anti-virus to double-check and it wasn't able to detect it either. I appreciate the support from both you and your team.
Linda D.
Searched as:
Quest
Aliases of Quest (AKA):
[Computer Associates] Quest!Intended
How to Remove Quest from Your Computer
You can effectively remove Quest from your computer with Exterminate It!.
After installing the program, run a scan to display a list of the files associated with Quest in the Scan Result screen and remove these files. For information about running scans and removing malware files, see the Exterminate It! Help.
Quest Categorized as:
Trojan
A trojan is a program that is disguised as legitimate software but is designed to carry out some harmful actions on the infected computer.
Unlike viruses and worms, trojans don’t replicate but they can be just as destructive.
These days trojans are very common. Trojans are divided into a number different categories based on their function or type of damage.
How Did My PC Get Infected with Quest?
The following are the most likely reasons why your computer got infected with Quest:
- Your operating system and Web browser's security settings are too lax.
- You are not following safe Internet surfing and PC practices.
Downloading and Installing Freeware or Shareware
Small-charge or free software applications may come bundled with spyware, adware, or programs like Quest. Sometimes adware is attached to free software to enable the developers to cover the overhead involved in created the software. Spyware frequently piggybacks on free software into your computer to damage it and steal valuable private information.
Using Peer-to-Peer Software
The use of peer-to-peer (P2P) programs or other applications using a shared network exposes your system to the risk of unwittingly downloading infected files, including malicious programs like Quest.
Visiting Questionable Web Sites
When you visit sites with dubious or objectionable content, trojans-including Quest-, spyware, and adware, may well be automatically downloaded and installed onto your computer.
Detecting Quest
The following symptoms signal that your computer is very likely to be infected with Quest.
PC is working very slowly
Quest can seriously slow down your computer. If your PC takes a lot longer than normal to restart or your Internet connection is extremely slow, your computer may well be infected with Quest.
New desktop shortcuts have appeared or the home page has changed
Quest can tamper with your Internet settings or redirect your default home page to unwanted web sites. Quest may even add new shortcuts to your PC desktop.
Annoying popups keep appearing on your PC
Quest may swamp your computer with pestering popup ads, even when you're not connected to the Internet, while secretly tracking your browsing habits and gathering your personal information.
E-mails that you didn't write are being sent from your mailbox
Quest may gain complete control of your mailbox to generate and send e-mail with virus attachments, e-mail hoaxes, spam, and other types of unsolicited e-mail to other people.
Check now if your PC is infected with Quest
Also Be Aware of the Following Threats:
Download ExterminateIt!
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