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PCKeeper

How to Remove PCKeeper from Your Computer

To completely purge PCKeeper from your computer, you need to delete the files, folders, Windows registry keys and registry values associated with PCKeeper. These files, folders and registry elements are respectively listed in the Files, Folders, Registry Keys and Registry Values sections on this page.

For instructions on deleting the PCKeeper registry keys and registry values,
see How to Remove PCKeeper from the Windows Registry.

For instructions on deleting the PCKeeper files and folders,
see How to Delete PCKeeper Files (.exe, .dll, etc.)

How to Delete PCKeeper Files (.exe, .dll, etc.)^

The files and folders associated with PCKeeper are listed in the Files and Folders sections on this page.

To delete the PCKeeper files and folders:

  1. Using your file explorer, browse to each file and folder listed in the Folders and Files sections.
  2. Note: The paths use certain special folders (conventions) such as [%PROGRAM_FILES%]. Please note that these conventions are depending on Windows Version / Language. These conventions are explained here.
  3. Select the file or folder and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. IMPORTANT: If a file is locked (in use by some application), its deletion will fail (the Windows will display a corresponding message).You can delete such locked files with the RemoveOnReboot utility. To delete a locked file, right-click on the file, select Send To->Remove on Next Reboot on the menu and restart your computer. You can install the RemoveOnReboot utility from here.
[%LOCAL_APPDATA%]\Essentware
[%LOCAL_APPDATA%]\Google\Chrome\User Data\Default\Local Storage\http_app.pckeeper.com_0.localstorage-journal
[%PROGRAM_FILES%]\Essentware

How to Remove PCKeeper from the Windows Registry^

The Windows registry stores important system information such as system preferences, user settings and installed programs details as well as the information about the applications that are automatically run at start-up. Because of this, spyware, malware and adware often store references to their own files in your Windows registry so that they can automatically launch every time you start up your computer.

To effectively remove PCKeeper from your Windows registry, you must delete all the registry keys and values associated with PCKeeper, which are listed in the Registry Keys and Registry Values sections on this page.

IMPORTANT: Because the registry is a core component of your Windows system, it is strongly recommended that you back up the registry before you begin deleting keys and values. For information about backing up the Windows registry, refer to the Registry Editor online help.

To remove the PCKeeper registry keys and values:

  1. On the Windows Start menu, click Run.
  2. In the Open box, type regedit and click OK.
    The Registry Editor window opens. This window consists of two panes. The left pane displays folders that represent the registry keys arranged in hierarchical order. The right one lists the registry values of the currently selected registry key.
  3. To delete each registry key listed in the Registry Keys section, do the following:
    • Locate the key in the left pane of the Registry Editor window by sequentially expanding the folders according to the path indicated in the Registry Keys section. For example, if the path of a registry key is
      HKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName1
      sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA and FolderB folders.
    • Select the key name indicated at the end of the path (KeyName1 in the example above).
    • Right-click the key name and select Delete on the menu.
    • Click Yes in the Confirm Key Delete dialog box.
  4. To delete each registry value listed in the Registry Values section, do the following:
    • Display the value in the right pane of the Registry Editor window by sequentially expanding the folders in the left pane according to the path indicated in the Registry Values section and selecting the specified key name. For example, if the path of a registry value is
      HKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName2,valueC=
      sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA and FolderB folders and select the KeyName2 key to display the valueC value in the right pane.
    • In the right pane, select the value name indicated after a comma at the end of the path (valueC in the example above).
    • Right-click the value name and select Delete on the menu.
    • Click Yes in the Confirm Value Delete dialog box.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E44BBEE3-3F83-4670-9E2E-EE0556442287}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AccountService
HKEY_CURRENT_USER\Software\Essentware\PCKeeper
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5bb37a16_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\e2670c73_0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCKeeper2Service
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCKeeperOcfService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCKAVService
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E7E7B26A-88AA-48B0-A47C-173C062FD904}
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\AppID\PCKElevatedHost.exe
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\caa055e6_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\a489edbd_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\3cc988ec_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\cd0c3803_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\38a1d7e8_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\569a3906_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\3ce44650_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\a3bf1c2a_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\cba47669_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\9f248cbf_0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\PCKeeperService_RASMANCS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\PCKeeperService_RASAPI32
HKEY_LOCAL_MACHINE\Software\Essentware\PCKeeper
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E430F4FC-89A8-4B95-9B28-68AEBFA6856A}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\9b82867e_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\95099dc5_0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\PCKeeper_RASMANCS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\PCKeeper_RASAPI32
HKEY_CURRENT_USER\SOFTWARE\Kromtech\PCKeeper
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\86a93871_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\97ab7ad8_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ace6b91b_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\eb89d1c2_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\119cebae_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\6ecdc82b_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\94afc95a_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\f57f261c_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\af81054d_0
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8950CD95-E02F-4EE2-B1ED-E5BA8B56A1C9}
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{6D637E50-7239-4539-8219-7CCAFC36CE39}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\4256ba16_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5f7919f8_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\7aeafed5_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\1ef3ec5f_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\2aeda378_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\2fb9c4ad_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\be732950_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\f3bf3a29_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\7fc5ebb0_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\de89c4cc_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\524b9208_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\e55b936a_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\4b6b0001_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ecd55b26_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\cea0115d_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\391bfe7f_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\4f11bb68_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ac6ef21f_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\85ee0a18_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\aec26da9_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\6f389804_0
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{CEBDFC14-2F5E-454E-9C33-2AC82918F89F}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\44e2255b_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\2dd9e0ff_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\35d3ad9b_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\a05c68a5_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\861ae9fe_0
HKEY_LOCAL_MACHINE\SOFTWARE\Kromtech\PCKeeper
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\17d19a99_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\bf085bef_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\13a0e468_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\f34c0da5_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\e45e7b6d_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5617cc5f_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\973d380b_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\401a15a2_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\a440bc32_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\da62d512_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\c0ef22d2_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\9ac2ce7c_0
Registry Values
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeper Antivirus="[%PROGRAM_FILES%]\Essentware\PCKAV\PCKAV.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeperLive="[%PROGRAM_FILES%]\Essentware\PCKeeper\PCKeeper.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeper2="[%PROGRAM_FILES%]\Kromtech\PCKeeper\PCKeeper.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeperLive=:"[%PROGRAM_FILES%]\Essentware\PCKeeper\PCKeeper.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeper2="[%PROGRAM_FILES%]\Kromtech\PCKeeper Live\PCKeeper.exe" /autorun

PUA

These are programs that are being installed on the system often without a user's knowledge or approval.

Be Aware of the Following PUA Threats:

eSafe, SEOAnalysis, WebProtector, TrimGeneration, GSearchFinder.

How Did My PC Get Infected with PCKeeper?^

The following are the most likely reasons why your computer got infected with PCKeeper:

  • Your operating system and Web browser's security settings are too lax.
  • You are not following safe Internet surfing and PC practices.

Downloading and Installing Freeware or Shareware

Small-charge or free software applications may come bundled with spyware, adware, or programs like PCKeeper. Sometimes adware is attached to free software to enable the developers to cover the overhead involved in created the software. Spyware frequently piggybacks on free software into your computer to damage it and steal valuable private information.

Using Peer-to-Peer Software

The use of peer-to-peer (P2P) programs or other applications using a shared network exposes your system to the risk of unwittingly downloading infected files, including malicious programs like PCKeeper.

Visiting Questionable Web Sites

When you visit sites with dubious or objectionable content, trojans-including PCKeeper, spyware and adware, may well be automatically downloaded and installed onto your computer.

Detecting PCKeeper^

The following symptoms signal that your computer is very likely to be infected with PCKeeper:

PC is working very slowly

PCKeeper can seriously slow down your computer. If your PC takes a lot longer than normal to restart or your Internet connection is extremely slow, your computer may well be infected with PCKeeper.

New desktop shortcuts have appeared or the home page has changed

PCKeeper can tamper with your Internet settings or redirect your default home page to unwanted web sites. PCKeeper may even add new shortcuts to your PC desktop.

Annoying popups keep appearing on your PC

PCKeeper may swamp your computer with pestering popup ads, even when you're not connected to the Internet, while secretly tracking your browsing habits and gathering your personal information.

E-mails that you didn't write are being sent from your mailbox

PCKeeper may gain complete control of your mailbox to generate and send e-mail with virus attachments, e-mail hoaxes, spam and other types of unsolicited e-mail to other people.