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PCKeeper

How to Remove PCKeeper from Your Computer

To completely purge PCKeeper from your computer, you need to delete the files, folders, Windows registry keys and registry values associated with PCKeeper. These files, folders and registry elements are respectively listed in the Files, Folders, Registry Keys and Registry Values sections on this page.

For instructions on deleting the PCKeeper registry keys and registry values,
see How to Remove PCKeeper from the Windows Registry.

For instructions on deleting the PCKeeper files and folders,
see How to Delete PCKeeper Files (.exe, .dll, etc.)

How to Delete PCKeeper Files (.exe, .dll, etc.)^

The files and folders associated with PCKeeper are listed in the Files and Folders sections on this page.

To delete the PCKeeper files and folders:

  1. Using your file explorer, browse to each file and folder listed in the Folders and Files sections.
  2. Note: The paths use certain special folders (conventions) such as [%PROGRAM_FILES%]. Please note that these conventions are depending on Windows Version / Language. These conventions are explained here.
  3. Select the file or folder and press SHIFT+Delete on the keyboard.
  4. Click Yes in the confirm deletion dialog box.
  5. IMPORTANT: If a file is locked (in use by some application), its deletion will fail (the Windows will display a corresponding message).You can delete such locked files with the RemoveOnReboot utility. To delete a locked file, right-click on the file, select Send To->Remove on Next Reboot on the menu and restart your computer. You can install the RemoveOnReboot utility from here.
[%LOCAL_APPDATA%]\Essentware
[%PROGRAM_FILES%]\Essentware
[%LOCAL_APPDATA%]\Google\Chrome\User Data\Default\Local Storage\http_app.pckeeper.com_0.localstorage-journal

How to Remove PCKeeper from the Windows Registry^

The Windows registry stores important system information such as system preferences, user settings and installed programs details as well as the information about the applications that are automatically run at start-up. Because of this, spyware, malware and adware often store references to their own files in your Windows registry so that they can automatically launch every time you start up your computer.

To effectively remove PCKeeper from your Windows registry, you must delete all the registry keys and values associated with PCKeeper, which are listed in the Registry Keys and Registry Values sections on this page.

IMPORTANT: Because the registry is a core component of your Windows system, it is strongly recommended that you back up the registry before you begin deleting keys and values. For information about backing up the Windows registry, refer to the Registry Editor online help.

To remove the PCKeeper registry keys and values:

  1. On the Windows Start menu, click Run.
  2. In the Open box, type regedit and click OK.
    The Registry Editor window opens. This window consists of two panes. The left pane displays folders that represent the registry keys arranged in hierarchical order. The right one lists the registry values of the currently selected registry key.
  3. To delete each registry key listed in the Registry Keys section, do the following:
    • Locate the key in the left pane of the Registry Editor window by sequentially expanding the folders according to the path indicated in the Registry Keys section. For example, if the path of a registry key is
      HKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName1
      sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA and FolderB folders.
    • Select the key name indicated at the end of the path (KeyName1 in the example above).
    • Right-click the key name and select Delete on the menu.
    • Click Yes in the Confirm Key Delete dialog box.
  4. To delete each registry value listed in the Registry Values section, do the following:
    • Display the value in the right pane of the Registry Editor window by sequentially expanding the folders in the left pane according to the path indicated in the Registry Values section and selecting the specified key name. For example, if the path of a registry value is
      HKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName2,valueC=
      sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA and FolderB folders and select the KeyName2 key to display the valueC value in the right pane.
    • In the right pane, select the value name indicated after a comma at the end of the path (valueC in the example above).
    • Right-click the value name and select Delete on the menu.
    • Click Yes in the Confirm Value Delete dialog box.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCKeeper2Service
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCKeeperOcfService
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E44BBEE3-3F83-4670-9E2E-EE0556442287}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\PCKeeper_RASMANCS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\PCKeeper_RASAPI32
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AccountService
HKEY_CURRENT_USER\Software\Essentware\PCKeeper
HKEY_LOCAL_MACHINE\Software\Essentware\PCKeeper
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PCKAVService
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E7E7B26A-88AA-48B0-A47C-173C062FD904}
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKeeperShell32
HKEY_CLASSES_ROOT\AppID\PCKElevatedHost.exe
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKAVShell32
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{60947D19-C339-4B99-89D6-EC8DFBA227B8}
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{49763701-5491-459A-AD89-3903BA4E0957}
HKEY_LOCAL_MACHINE\SOFTWARE\Essentware
HKEY_CURRENT_USER\SOFTWARE\Essentware
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\7f4ae14e_0
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\124eee16_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\3b88c112_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\136e36a6_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\3ac1efa8_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5964cd1_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\4569dc96_0
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKeeperShell64
HKEY_CLASSES_ROOT\lnkfile\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\PCKAVShell64
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ac024bc2_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ba5f4a2a_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\cef6b21f_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\afb261db_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\3b119798_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\c6fec329_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ec7d04bb_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\a299fddc_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\bf56aa98_0
HKEY_CURRENT_USER\SOFTWARE\Kromtech\PCKeeper
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\c87d153c_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\cfd3d5c2_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\cab0c5db_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\a6702529_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\353f5032_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\af81054d_0
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8950CD95-E02F-4EE2-B1ED-E5BA8B56A1C9}
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{6D637E50-7239-4539-8219-7CCAFC36CE39}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\9d094d47_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\457e03e3_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\95506a8d_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\883faac7_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\94e25d16_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\d7a704a_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\538acd7d_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\cb1b9837_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5283bb13_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\95c62f6_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\882d141d_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\dd090509_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\bad77d6d_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\48f16914_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\d8c94950_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\92674dcf_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\452e7558_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\56c5bebd_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5a712cc6_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\1e795ec_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\92d3bc32_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\819f3c76_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\b45be40_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ebcd6262_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\1964e7c3_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\87bda845_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\faddedd3_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\9ffb0ddf_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5617cc5f_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\8aa5bc02_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\eda22584_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\7042ad54_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\384c0b9a_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ccdfd5ed_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\bdbf205d_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\6a307089_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\a1fe5276_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\f3c909bc_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\ace6b91b_0
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig\PropertyStore\5c027f42_0
Registry Values
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeper Antivirus="[%PROGRAM_FILES%]\Essentware\PCKAV\PCKAV.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeperLive="[%PROGRAM_FILES%]\Essentware\PCKeeper\PCKeeper.exe" /autorun
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders][%COMMON_PROGRAMS%]\Essentware\=(EMPTY)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders][%PROGRAM_FILES%]\Essentware\=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders][%PROGRAM_FILES%]\Essentware\Common\=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders][%PROGRAM_FILES%]\Essentware\PCKAV\engine\=(EMPTY)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders][%PROGRAM_FILES%]\Essentware\PCKAV\=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders][%PROGRAM_FILES%]\Essentware\PCKeeper\=1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders][%PROGRAM_FILES%]\Essentware\PCKAV\EngineMisc\=(EMPTY)
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]Pckeeper3="[%PROGRAM_FILES%]\Essentware\PCKeeper3\PCKeeper.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeper2="[%PROGRAM_FILES%]\Kromtech\PCKeeper\PCKeeper.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeperLive=:"[%PROGRAM_FILES%]\Essentware\PCKeeper\PCKeeper.exe" /autorun
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]PCKeeper2="[%PROGRAM_FILES%]\Kromtech\PCKeeper Live\PCKeeper.exe" /autorun

PUA

These are programs that are being installed on the system often without a user's knowledge or approval.

Be Aware of the Following PUA Threats:

eSafe, SEOAnalysis, WebProtector, TrimGeneration, GSearchFinder.

How Did My PC Get Infected with PCKeeper?^

The following are the most likely reasons why your computer got infected with PCKeeper:

  • Your operating system and Web browser's security settings are too lax.
  • You are not following safe Internet surfing and PC practices.

Downloading and Installing Freeware or Shareware

Small-charge or free software applications may come bundled with spyware, adware, or programs like PCKeeper. Sometimes adware is attached to free software to enable the developers to cover the overhead involved in created the software. Spyware frequently piggybacks on free software into your computer to damage it and steal valuable private information.

Using Peer-to-Peer Software

The use of peer-to-peer (P2P) programs or other applications using a shared network exposes your system to the risk of unwittingly downloading infected files, including malicious programs like PCKeeper.

Visiting Questionable Web Sites

When you visit sites with dubious or objectionable content, trojans-including PCKeeper, spyware and adware, may well be automatically downloaded and installed onto your computer.

Detecting PCKeeper^

The following symptoms signal that your computer is very likely to be infected with PCKeeper:

PC is working very slowly

PCKeeper can seriously slow down your computer. If your PC takes a lot longer than normal to restart or your Internet connection is extremely slow, your computer may well be infected with PCKeeper.

New desktop shortcuts have appeared or the home page has changed

PCKeeper can tamper with your Internet settings or redirect your default home page to unwanted web sites. PCKeeper may even add new shortcuts to your PC desktop.

Annoying popups keep appearing on your PC

PCKeeper may swamp your computer with pestering popup ads, even when you're not connected to the Internet, while secretly tracking your browsing habits and gathering your personal information.

E-mails that you didn't write are being sent from your mailbox

PCKeeper may gain complete control of your mailbox to generate and send e-mail with virus attachments, e-mail hoaxes, spam and other types of unsolicited e-mail to other people.