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Dear Jean,
Thank you for your follow-up. I did indeed use the Submit State feature last night and this morning, your team sent me instructions to run an 'update' and then re-run Exterminate It! on the PC. I just finished that process and the new update wiped it out. I ran my regular anti-spy/anti-virus to double-check and it wasn't able to detect it either. I appreciate the support from both you and your team.
Linda D.
Searched as:
BlackShades
How to Remove BlackShades from Your Computer
To completely purge BlackShades from your computer, you need to delete the files and folders associated with BlackShades. These files and folders are respectively listed in the Files and Folders sections on this page.
For instructions on deleting the BlackShades files and folders, see the following section How to Delete BlackShades Files (.exe, .dll, etc.).
How to Delete BlackShades Files (.exe, .dll, etc.)
The files and folders associated with BlackShades are listed in the Files and Folders sections on this page.
To delete the BlackShades files and folders:
- Using your file explorer, browse to each file and folder listed in the Folders and Files sections.Note: The paths use certain conventions such as [%PROGRAM_FILES%]. These conventions are explained here.
- Select the file or folder and press SHIFT+Delete on the keyboard.
- Click Yes in the confirm deletion dialog box.
Files:
Scan your File System for BlackShades
BlackShades Categorized as:
RAT
Remote Access Tool. A program that enables a hacker to remotely access and control other people’s computers. A RAT can serve a variety of malicious purposes, including hijacking and transferring private information, downloading files, running programs, and tampering with system settings.
How Did My PC Get Infected with BlackShades?
The following are the most likely reasons why your computer got infected with BlackShades:
- Your operating system and Web browser's security settings are too lax.
- You are not following safe Internet surfing and PC practices.
Downloading and Installing Freeware or Shareware
Small-charge or free software applications may come bundled with spyware, adware, or programs like BlackShades. Sometimes adware is attached to free software to enable the developers to cover the overhead involved in created the software. Spyware frequently piggybacks on free software into your computer to damage it and steal valuable private information.
Using Peer-to-Peer Software
The use of peer-to-peer (P2P) programs or other applications using a shared network exposes your system to the risk of unwittingly downloading infected files, including malicious programs like BlackShades.
Visiting Questionable Web Sites
When you visit sites with dubious or objectionable content, trojans-including BlackShades-, spyware, and adware, may well be automatically downloaded and installed onto your computer.
Detecting BlackShades
The following symptoms signal that your computer is very likely to be infected with BlackShades.
PC is working very slowly
BlackShades can seriously slow down your computer. If your PC takes a lot longer than normal to restart or your Internet connection is extremely slow, your computer may well be infected with BlackShades.
New desktop shortcuts have appeared or the home page has changed
BlackShades can tamper with your Internet settings or redirect your default home page to unwanted web sites. BlackShades may even add new shortcuts to your PC desktop.
Annoying popups keep appearing on your PC
BlackShades may swamp your computer with pestering popup ads, even when you're not connected to the Internet, while secretly tracking your browsing habits and gathering your personal information.
E-mails that you didn't write are being sent from your mailbox
BlackShades may gain complete control of your mailbox to generate and send e-mail with virus attachments, e-mail hoaxes, spam, and other types of unsolicited e-mail to other people.
Check now if your PC is infected with BlackShades
Also Be Aware of the Following Threats:
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